Privacy Policy

Effective date: 20 June 2022

Flash Cash respects your privacy and is committed to protecting your personally identifiable information that may be collected through your use of our website or mobile application. This privacy policy describes how we collect and use your personally identifiable information and how you can control that use.

Please read this Policy carefully. By using our Site or Services, you agree to our collection, use, and sharing of your personally identifiable information as described in this.

Purpose

The purpose of this Loan Policy is to establish guidelines and procedures for the granting and management of loans by flash cash to eligible borrowers. This policy aims to ensure responsible lending practices, risk management, and compliance with all relevant laws and regulations

Objectives

The primary objectives of this loan policy are as follows:

  • a. To promote financial inclusion by providing access to credit for underserved and economically vulnerable individuals and microenterprises.
  • b. To assess the creditworthiness of potential borrowers.
  • c. To manage credit risk effectively while maintaining a sustainable loan portfolio.
  • d. To comply with all applicable legal and regulatory requirements governing microfinance operations.

Eligibility Criteria

Individual Borrowers

  • a. Must be of legal age ( 20 + ).
  • b. Must be a Sri Lankan citizen.
  • c. Must have a legitimate source of income.
  • d. Must have a satisfactory credit history or demonstrate the ability to repay the loan.

Microenterprise Borrowers

  • a. Must be a legally registered microenterprise.
  • b. Must be in operation for a minimum period, as defined in our lending policy.
  • c. Must demonstrate a viable business plan and a clear need for credit.
  • d. Must have a satisfactory credit history or demonstrate the ability to repay the loan.

Loan Products

Flash cash offers a range of loan products tailored to meet the specific needs of individual borrowers and microenterprises. These products may include but are not limited to:

  • a. Individual loans
  • b. Business development loans

Loan Approval Process

Loan Application:

  • a. Borrowers must complete an online loan application form.
  • b. All required documentation must be submitted with the application.

Credit Assessment:

  • a. Flash cash will conduct a thorough credit assessment to determine the borrower's creditworthiness. Along with the confirmation from the guarantors.
  • b. This assessment includes a review of the borrower's financial statements, credit history, and other relevant factors.

Loan Approval:

  • a. A loan approve committee, comprising experienced staff members, will review loan applications and make loan approval decisions.
  • b. The committee will ensure that the loan is in line with the borrower's repayment capacity and the company's risk tolerance.

Loan Disbursement:

  • a. Approved loans will be disbursed promptly to the borrower.

Interest Rates and Fees

Flash cash will charge interest rates and fees that are fair, transparent, and compliant with local regulations. The interest rates will be determined based on the cost of funds, operating expenses, and market conditions.

Flash cash will provide a minimum amount of Rs.5000 to the maximum amount of Rs.50000. with the annual interest rate of (36%).in addition to that there is a processing fee/ admin fee will be get added.

Flash cash will provide the minimum repayment date of 60 days and the maximum of 180 days.

Eg. If a customer requests a loan amount of Rs.10000/- for 90 days the customer total payable amount as follows.

Actual Amount - 10000.00

Intrest 3%/ month - 900.00

Processing fee 12% - 1200.00

Admin Fee 20 % - 2000.00

Total payable amount is - 14100.00 after 90 days.

Loan Repayment

Borrowers are expected to make regular and timely loan repayments as per the loan agreement.

Flash cash will work with borrowers who face difficulties in repayment to develop a reasonable repayment plan or provide appropriate support.

Monitoring and Collections

Flash cash will establish a robust monitoring and collections process to ensure that loan repayments are received on time. This includes regular follow-ups and, if necessary, engaging external collection agencies.

Risk Management

Flash cash will maintain a risk management framework to identify, assess, and mitigate credit risks associated with the loan portfolio.

Reporting and Compliance

Flash cash will regularly report on its loan portfolio and ensure compliance with all applicable laws and regulations governing microfinance operations.

Review and Revision

This Loan Policy will be periodically reviewed and updated as necessary to reflect changes in business practices, regulations, and market conditions.

This Loan Policy has been approved by Flash cash management and is effective from the date mentioned above.

Example Loan Repayment

Eg. If a customer requests a loan amount of Rs.10000/- for 90 days the customer total payable amount as follows.

Actual Amount - 10000.00

Intrest 3%/ month - 900.00

Processing fee 12% - 1200.00

Admin Fee 20 % - 2000.00

Total payable amount is - 14100.00 after 90 days.

Terms & Conditions

Flash cash is a web-based financial operation company which is providing instant and convenient financial solutions for the citizens of Sri Lanka through its own website flashcash.lk

Use of our website and consuming its products and services collaborate your compliance with these terms is a condition and in fact it's determine you are agreeing to these terms & conditions and the terms of our privacy policy.

These terms and conditions comprise a legal contract between you and flash cash controlling use of our website and its product and services, to the extent not superseded by the terms and conditions of any contract we enter into with you for Services.

Modifications

It may take some modifications and changes or additions to these terms and conditions time to time. You agree that your continued use of the Site or Services following the posting of such changes is your acceptance of such changes. Therefore, you should visit this page periodically to review any changes to the Terms. These sudden changes will be enforceable with the effect of the date it's published or notified to the registered customers who using the web, consuming the products and services.

Sri Lankan citizens who are 20 of age or above the age is eligible for these financial services providing by the flashcash.lk and it's totally prohibited for outsiders to obtain these services since the website is accessible for global.

Registration: Accountholder Responsibilities

Certain areas of the flashcash.lk website is accessible only to registered accountholders. In order to access the registered account holder only areas of flashcash.lk, you will need the username and password you have created. You acknowledge that using a username and a password is an adequate form of security. You are solely responsible for (1) authorizing, monitoring, controlling access, maintaining the strict confidentiality of your username and password, (2) not allowing another person to use your username or password, (3) any charges or damages that may be incurred as a result of your neglect to maintain the strict confidentiality of your username and password, and (4) promptly informing flash cash in writing of any need to deactivate a username due to security or other concerns. Flash cash is not liable for any harm related to the theft of usernames or passwords, disclosure of usernames or passwords, or your authorization to allow another person or entity to access and use flashcash.lk using your username or password. You must immediately notify Flash Cash of any unauthorized use of your username or password and any breach of confidentiality. Until Flash Cash receives this notification from you, you will be held liable for any harm ensuing from the use of your username on flashcash.lk

Privacy data you provided

We collect information that you provide to us, as an example when you create or modify your account, register to use our Site, purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include: name, home address, email address, home, work and mobile telephone numbers, bank or other account numbers, date of birth or other national ID numbers, and salary and other financial information.

Privacy policy

Flash Cash’s Privacy Policy applies to our use of your personal information, and its terms are expressly incorporated by reference. For more information on how we collect, share and protect your personal information, please visit our privacy policy

Consent to be Contacted

By submitting your contact information to us, you are expressly consenting to be contacted by us by telephone, email, visit or postal mail and use of your Contact number for personal communication.

We may contact you for application and loan servicing, including without limitation, for matters related to your loan or application, to remind you of upcoming payments, or for collections and other loan- related issues.

By submitting your contact information, registering for an account, applying for a Service or beginning an application for a Service, you are consenting to be contacted by us by written notices, email messages, text messages, telephone or visit of field officers at any email address or mailing address we have for you in our records or from other public and non-public databases we may lawfully access, and, in connection with any such telephone calls, you consent to the use prerecorded, artificial voice messages or automatic dialing devices, at any telephone number associated with your account, including mobile telephone numbers that could result in charges to you for related to your loan or application, such as reminding you of upcoming payments, collections, and other loan-related issues. Where allowed by law

You hereby further consent that we may utilize third party service and other providers for the purposes of contacting you on our behalf in accordance with the Terms.

You may change your contact preferences by contacting us at hotline: +94 707667669 or while logged into your account, by visiting the account home screen or email info@flashcash.lk.

Intellectual Property

The flashcash.lk website, the content, any materials downloaded, and all intellectual property pertaining to or contained on our Site (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks and service marks) are owned by Flash cash or third parties; all right, title and interest therein shall remain the property of Flash cash and/or such third-party owner, as applicable. All content is protected by trade dress, copyright, patent and trademark laws, as well as various other intellectual property and unfair competition laws

You are authorized solely to view and retain a copy of the pages of the site for your own personal, non- commercial use. You may also view and make copies of relevant documents, pages, images or other materials on this Site for the purpose of transacting business with Flash cash. You agree that you will not duplicate, publish, modify, create derivative works from, participate in the transfer of, post on the World Wide Web, or in any way distribute or exploit this Site, or any portion of the Site for any public or commercial use without the express written consent of Flash cash additionally, you agree that you (a) will not remove or alter any author, trademark or other proprietary notice or legend displayed on this Site (or printed pages produced from this Site)

Electronic Signature and Documents

You agree and consent to the use of a keypad, mouse or other device to select an item, button, icon or similar act/ action while using any electronic service we offer or in accessing or making any transactions regarding any agreement, acknowledgment, consent, terms, disclosures or conditions, constitutes your signature, acceptance, and agreement as if actually signed by you in writing. Further you agree no certification authority or other third-party verification is necessary to the validity of your electronic signature and the lack of such certification or third party verification will not in any way affect the enforceability of your signature or the resulting contract between you and Flash Cash. In addition: Any electronic document bearing a user's e-signature will be considered “in writing” and “e-signed”. Any user e-signed document shall be considered to be an “original” document when printed and used in the normal course of business. Absent manifest error, the admissibility, validity, or use of any e-signed electronic document cannot be contested.

Advertising

Using the website and accessing its contents express your consent to receive advertisements from the company and it might process through the resources you provided via mobile calls, emails, text messages, etc.

Information Collected Through Cookies and Similar Technologies

We and our service providers use cookies, and other technologies to receive and store certain types of information whenever you interact with our Site through your computer, tablet, or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows the website to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including to store user preferences, track user trends and provide relevant advertising to you.

Links (third part links)

This site may contain links to web sites controlled or offered by third parties (non-affiliates of cash express). Flash Cash hereby disclaims liability for, any information, materials, products or services posted or offered at any of the third-party sites linked to this web site. By creating a link to a third-party web site, Flash cash does not endorse or recommend any products or services offered or information contained at that web site, Flash cash is not liable for any failure of any products or services offered or advertised at those sites. Such third party may have a privacy policy different from that of Flash cash and the party website may provide less security than the Flash cash’s site.

Limitation of liability

In no event will flash cash be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Flash cash or our representatives, are advised of the possibility of such damages, losses or expenses.

Indemnification

You agree to defend, indemnify and hold Flash cash and its affiliates and its and their directors, officers, employees, agents, contractors, successors or assigns thereof harmless from and against all third party claims, damages and expenses (including reasonable attorneys' fees) against or incurred by us arising out of your breach of these Terms or violation of applicable law, any of your Submissions, your use of or access to the Site, or access by anyone accessing the Site using your account. We reserve the right to assume or participate, at your expense, in the investigation, settlement, and defense of any such action or claim.

Terms of termination

This agreement shall commence on the date you use or register your account with flashcash.lk Once you have been approved as a borrower this agreement shall remain valid and binding for the duration of any Loan to which it relates or until this agreement is either superseded according to the agreement between you and company. This agreement can be terminated by you provided that you have no outstanding Loan Commitments in place or any Loan Contracts are outstanding. Notice of termination must be provided in writing to info@flashcash.lk

This agreement can be terminated by us at any time if you breach these Terms, the Website Terms of Use, the Privacy Policy or are in breach of any regulatory requirements relating to your activity as a borrower on the Platform.

Miscellaneous

All rights not expressly granted are reserved to Flash cash The headings used in these Terms of Use are intended for convenience only, and shall not affect the construction and interpretation hereof or thereof. A party's failure to insist upon or enforce strict performance of any provision of the Terms of Use shall not be construed as a waiver of such or any future provision or right. If any provision of these Terms of Use is held to be invalid or unenforceable, such determination shall not affect such provision in any other respect or any other provision of these Terms of Use, which shall remain in full force and effect. These Terms of Use and the Privacy Policy constitute the entire agreement and understanding between the parties with respect to the subject matter contained herein and therein and supersedes and replaces any and all prior written or oral agreements related to the subject matter hereof.

Governing Law

Use of this site shall be governed by all applicable federal laws of the Republic of Sri Lanka.

Contact us for more information

Email: info@flashcash.lk

Hotline: +94 70 766 7669